How Hotelier Indonesia Can Use Data to Optimise the Hotel Guest Experience


Using Data to Optimise the Hotel Guest Experience

Thursday, May 26
11:00AM GST / 15:00 SGT, BST +7

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Webinar Focus
  • How hoteliers can use data across the guest’s search, booking, and in-destination journey
  • Improve the guest experience and maximise revenue
  • Live Q&A with experts from VenueLytics and Sojern


Featured Speakers


Francis X Garcia
VP Marketing & Business Development, VenueLytics



Baskar Manivannan
Co-Founder and CEO, VenueLytics



Joanna Teevan
Senior Manager, Strategic Accounts, Sojern



Jonathan Kreifels
Program Manager, Strategic Accounts, Sojern


COVID-19 has fundamentally changed how travellers search and book travel. Relying on the same tactics will no longer cut it. In this webinar, VenueLytics joins Sojern to share how hoteliers can use the data available at their fingertips to improve their guest experience, all the way from the planning and booking phase to the in-destination experience, and building loyalty and repeat bookings over time. VenueLytics and Sojern will touch on the key stages of the traveller journey and how you can use data to perfect your guest’s experience, and maximise revenue for your property. As always, we will end with a live Q&A for attendees to ask the experts their questions.

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hotelierindo

Hotelierindo

Established 2006 in Dubai ,Hotelier Indonesia covers hotel management companies and every major chain headquarters. Hotelier Indonesia reaches hotel owners, senior management, operators, chef and other staff who influence, designers, architects, buyers and suppliers for hospitality products and services . We more unique than any other hotel publication in the world / WA : +6281219781196