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Food & Hotel Digital Week returns 13 – 17 July 2020

Hospitality sector in Asia to recalibrate for recovery phase

The second edition of Food & Hotel Digital Week returns 13 – 17 July 2020 and will explore the challenges, new norms, technologies and practices for the hospitality industry post-pandemic
Themed “Hospitality’s New Normal – Restoring HoReCa in Asia”, the three-day industry webinar series running from 15-17 July will feature more than 45 industry thought leaders from around the world.

Key webinar highlights include an ASEAN Hotel Association roundtable session with speakers from hotel associations in Cambodia, Indonesia, Malaysia, Philippines, Singapore & Thailand; and a discussion from the various coffee associations around the region on the trends and challenges facing the coffee markets in Asia

Co-located with Food & Hotel Digital Week, the inaugural FHA Congress will be a two-day virtual conference (13-14 July) and will address the emerging and likely permanent shifts in hospitality and food industries.

July edition of Food & Hotel Digital Week will explore the challenges, new norms, technologies and practices for the industry post-pandemic

Singapore, Hong Kong, 2 July 2020 – In the wake of recovery from the pandemic, businesses especially those in the hospitality sector will have to grapple with stricter health and safety measures implemented by governments. Many establishments such as hotels and restaurants will have to rethink business strategies and redefine their value propositions. How will business models change for these hospitality players? What will new norms be?

The second edition of Food & Hotel Digital Week, returning 13 – 17 July 2020, will explore the challenges, new norms, technologies and practices for the industry post-pandemic. Themed “Hospitality’s New Normal – Restoring HoReCa in Asia”, this three-day industry webinar series will feature more than 45 industry thought leaders from around the world, and will start on 15 July till 17 July.

Webinar highlights:

An ASEAN Hotel Association roundtable session jointly organised with the Singapore Hotel Association will feature speakers from the hotel associations in Indonesia, Cambodia, Malaysia, Philippines, Singapore and Thailand. Titled “The Now and Next for Tourism, Operations and Hospitality”, the roundtable will discuss the future forward for the hotel and tourism industry in the region.

The “Future of Work in Hospitality: Do Skills still Matter?” webinar will offer different perspectives from international guilds, hospitality establishments and associations such as Jumeirah Hospitality, Hosco and the Worldchefs, on the impact on skills, jobs and staff development from the pandemic.
Specialty coffee is an important crop for ASEAN countries such as Indonesia and Vietnam. Members from the ASEAN Coffee Federation including the Malaysia Specialty Coffee Association, Myanmar Coffee Association, Philippine Coffee Board and IWCA Vietnam will be looking into trends and challenges in Asian markets post COVID-19 in the ‘Café, Coffee, Covid – Roasting Ideas for a New Normal’ webinar.

Key speakers include:
Alexis de Suremain, Board of Director, Cambodian Hotel Association (CHA)
Andy Cuthbert, GM Jumeirah Creekside Hotel, Madinat Jumeirah C&I, Jumeirah Hospitality, Chairman, Emirates Culinary Guild
Emmanuel U Torrejon, Board of Director, Philippine Coffee Board (PCB); Honorary Secretary, ASEAN Coffee Federation; & Director, UCC Ueshima Coffee Philippines, Inc.
Eugene T. Yap, President, Hotel and Restaurant Association of the Philippines
Fabrice Tessier, VP School Relations & Partnerships, Accor Hotels
Hariyadi Sukamdani, Chairman, Indonesia Hotel and Restaurant Association (IH&RA)
Jesper Palmqvist, Area Director Asia Pacific, STR
John Lohr, Director of Development School Relations, Hosco
Lip Seng Yap, CEO, Malaysian Association of Hotels (MAH)
Margaret Heng, Executive Director, Singapore Hotel Association
Ngoo Anh Dao, President, IWCA Vietnam; Chairwoman, Detech Coffee
Ragnar Fridriksson, Managing Director, Worldchefs
Tim Hill, Key Accounts Director, GlobalData
U Min Hlaing, Vice Chairman, Myanmar Coffee Association; Managing Director, Sithar Coffee Company
Ms Yip Leong Sum, President, Malaysia Specialty Coffee Association (MSCA); Board Member, ASEAN Coffee Federation; Managing Director, Beans Depot Sdn. Bhd.

Registration for this industry webinar series is free.

“We received tremendous support and interest from the F&B community for the first edition of the Food & Hotel Digital Week. For the upcoming edition in July the spotlight will be on the Hospitality sector, through the showcases and webinar sessions we hope that the hospitality community will gain insights and contacts, to help them with the knowledge needed to navigate these difficult times,” said Mr Ian Roberts, Managing Director - Hospitality, Food & Beverage, Informa Markets.

Mr Dave Chan, Founder –, Vice President – Digital Business & Advanced Analytics, Informa Markets said, “We successfully launched during the debut Food & Hotel Digital Week in May, an event that proved to be a highly efficient solution for globally minded brands in food, beverages and hospitality to connect with markets across Asia. I very much look forward to the upcoming July edition where we will feature exciting new contents, new products and new ways to connect, all designed to suit our professional community as we enter the new normal.”

FHA Congress

Co-locating with Food & Hotel Digital Week, the inaugural FHA Congress, a two-day virtual conference running from 13-14 July, is aimed at addressing the emerging and likely permanent shifts in hospitality and food industries. Across 10 tracks on simultaneous livestream, more than 45 global experts will engage audiences with their discourse on immediate COVID-related solutions and their views on the longer term industry outlook.

Key speakers include:

  • Anatole Rousseau, Head of E-commerce – Asia, Africa, Middle East and ANZ, Barilla Group, Singapore
  • Arrif Ziaudeen, Chief Executive Officer, The Chope Group, Singapore
  • Becky Cheung, Chairwoman, International Food Safety Association, Hong Kong
  • His Excellency Mr Douglas Foo, Singapore High Commissioner (Non Resident) to Tanzania, President of Singapore Manufacturing Federation, Singapore
  • Megan Willis, Sustainability Director, Cocoa and Chocolate APAC, Cargill, Singapore
  • Pedram Assadi, Chief Operating Officer, APAC, foodpanda, Singapore
  • Phi Van Nguyen, Chairwoman, Vietnam Business Angel Network, Open Innovation Vietnam, and Saigon Innovation Hub, Vietnam
  • Ruth McLennan, South East Asia Commercial Director Fresh Produce and Bakery, Dairy Farm Group, Singapore
  • Sireethorn Satchatippavarn, Head of Strategy and Innovation, Central Food Retail Group, Thailand
  • Toine Hoeksel, Culinary Director, Asia Pacific, Marriott International, Hong Kong
  • Wouter Vos, Chairman, Urban Farming Partners, Netherlands

“COVID is pioneering a new paradigm in the food and hospitality business. Part of the Food & Hotel Digital Week, the FHA Congress brings you premium content, and is your platform to hear from the industry’s best, and shape your longer term commercial & compliance strategy,” said Mr Sukumar Verma, Managing Director, Informa Connect Singapore.

Apply here for the SME rate of S$495 for a two-day conference pass. Group and discounted rates are also available. Click here for more information.

#fhdigitalweek #FHACongress #saladplate

Event at a Glance

Food & Hotel Digital Week Schedule 13 July 2020
FHA Congress 14 July 2020
FHA Congress 15 July 2020
Country & Exhibitor Highlights 16 July 2020
Full Day Industry Webinar 17 July 2020
Country & Exhibitor Highlights


FHA Congress Registration

Food & Hotel Digital Week Registration

About Food & Hotel Digital Week

Organised by Informa Markets, the Food & Hotel Digital Week series is a first-of-its-kind collaboration between Informa Markets’ Hospitality, Food & Beverage portfolio in Asia and Saladplate, an online marketplace founded by Informa Markets to serve the food and hospitality sectors exclusively. The Food & Hotel Digital Week series will offer a platform for players operating in Asia’s food and hospitality professionals to trade, find new partners and stay connected with the community through online content, matchmaking, product showcases and live webinars. For more information, please visit

About Informa Markets

Informa Markets creates platforms for industries and specialist markets to trade, innovate and grow. Our portfolio is comprised of more than 550 international B2B events and brands in markets including Healthcare & Pharmaceuticals, Infrastructure, Construction & Real Estate, Fashion & Apparel, Hospitality, Food & Beverage, and Health & Nutrition, among others. We provide customers and partners around the globe with opportunities to engage, experience and do business through face-to-face exhibitions, specialist digital content and actionable data solutions. As the world’s leading exhibitions organiser, we bring a diverse range of specialist markets to life, unlocking opportunities and helping them to thrive 365 days of the year. For more information, please visit

About Informa Connect Singapore

Informa Connect develops high level and pioneering industry conferences that inspire, educate and drive business strategy, and provide targeted networking and business matching to create new partnership opportunities. In addition, our corporate training division is a key contributor to the learning and development goals of industry executives. We are part of the Informa Group, a leading business intelligence, academic publishing, knowledge and events business, operating in the Knowledge and Information Economy. Informa is listed on the London Stock Exchange and a member of the FTSE 100. Informa Connect is a trading name of IBC Asia (S) Pte Ltd. For more information, please visit

About Saladplate

Saladplate is the premier international wholesale marketplace for sourcing food, beverages and hospitality products globally. Our 365-day online platform provides the one-stop solution for globally minded brands in food, beverages and hospitality to connect with professional markets across Asia. Through our extensive network of physical tradeshows and deep industry connections in major Asian markets, we provide suppliers highly cost-effective means to reach the right buyers; and for professional buyers to source efficiently with our unique 3-step qualification process. We make sourcing new food and hospitality products simple for the new normal. For more information, please visit

Hotelier Indonesia

Live Webinar on Friday, 30 August 2019 

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We Saved You a (Virtual) Seat!

Webinar Series #3: How to Revenue Manage By Exception
Live on: Friday, 30 August 2019 at 11:00AM SGT
Duration: 1 hour

On 30 August, we’re going beyond the basics of unconstrained demand forecasting and exploring how to revenue manage by exception.

Learn & Discover
Grab your notebook, sit back and take notes as we explain what it means to revenue manage by exception.

Hear from the Experts
Tracy Dong, Lead Advisor at IDeaS with special guest speaker Jeff Young, Director of Revenue Management Development at Minor Hotels.

See the Future
Discover how you can transform from a revenue manager into a revenue strategist.


P.S. - If you can't make the live webinar, be sure to register anyway, and we'll send you the recording afterwards!

Solutions   Client Success  Blog

[Webinar] Hotel Performance in 2017 & Outlook in the New Year

How can we do better in 2018?

Hello Hery Sudrajat,

Happy New Year! It's time to start again! What are your new goals in 2018? Are you planning to improve your hotel's pricing strategy? Are you targeting to increase your ADR and RevPar? Are you going to better utilize internal and external data?

IDeaS and STR are putting together a live webinar - Looking Back & Looking Forward: Hotel Performance 2017 in Review. Knowing where we stand in the past year and planning improvement going forward.


Session 1 - Australia & New Zealand in Focus
11 Jan, 2pm Sydney | 4pm Auckland
Session 2 - Southeast Asia in Focus
12 Jan, 11am Singapore/ Kuala Lumpur/ Manila | 10am Bangkok/ Jakarta/ Hanoi

We look forward to seeing you at the webinar!

Warm regards,
The IDeaS & STR Team

1 Wallich Street
#16-01/02, Guoco Tower, Singapore 078881
+65 6398 8988 | [email protected]
© 2018 Questex Asia Ltd., a division of Questex LLC
13/F., 88 Hing Fat Street, Causeway Bay, Hong Kong
Customer service telephone number: 852-25891307 email: [email protected]

Hotelier Indonesia

Enhance Strategic Decisions and Increase Revenue Growth for Your Meeting & Events Space

Do you manage meetings & events space within your company? Are you a hotel or a stand-alone venue with conference space, meeting rooms or events facilities? 

Join our on-demand webinar to discover how to make the most of your M&E space and take your revenue to the next level!

Mlobal spending on meetings and events continues to rise, and the need for hotel and event managers to understand the impact of group business is critical. Watch our latest on-demand webinar - Make the most of your meetings & events space to learn how to boost meetings & events revenue.


In this webinar, we will discuss:
  • Concepts and current trends of meetings & events revenue management
  • Best practices in M&E revenue management
  • How to make sense and better utilise the data from sales & catering systems
  • How to use new tools to enhance strategic decisions and increase revenue growth